Privacy Policy

Effective Date: 28/08/2025

Last Updated: 28/08/2025

Welcome to Arkana Marketing (“Company,” “we,” “us,” or “our”). Your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website arkanamarketing.com, use our services, or engage with our digital marketing solutions.

By accessing our website or using our services, you consent to the terms of this Privacy Policy.

1. Information We Collect

We collect different types of information to provide and improve our services.

1.1 Personal Information

When you interact with our website or services, we may collect personal data, including but not limited to:

• Name

• Email address

• Phone number (if applicable)

• Company name (if applicable)

• Billing details (if applicable)

• IP address

• Cookies and tracking data

1.2 Non-Personal Information

We may collect anonymous or aggregated data, including browser type, device type, geographic location, and usage patterns.

1.3 How We Collect Your Data

We collect information from:

• Direct interactions (e.g., filling out forms, contacting us)

• Automated technologies (e.g., cookies, analytics tools)

• Third-party sources (e.g., advertising partners, social media)

2. How We Use Your Information

We process your data for the following purposes:

• Providing Services – To deliver digital marketing services and customer support.

• Communication – To send updates, promotional offers, and industry insights.

• Personalization – To tailor content, ads, and recommendations.

• Analytics & Improvements – To enhance website performance and user experience.

• Security & Fraud Prevention – To detect and prevent fraud, spam, or security threats.

• Legal Compliance – To comply with applicable laws and regulations.

3. Sharing and Disclosure of Information

We do not sell your personal data. However, we may share your information in the following cases:

• Service Providers – We may share data with trusted partners for payment processing, analytics, and marketing tools.

• Legal Obligations – If required by law, we may disclose your information to law enforcement or regulatory authorities.

• Business Transfers – In case of a merger, acquisition, or business restructuring, your data may be transferred.

• Third-Party Advertising – With your consent, we may use third-party ad networks that collect data for personalized ads.

4. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience. You can manage your cookie preferences through the settings provided by our website platform.

5. Your Rights and Choices

Depending on your location, you have certain rights regarding your personal data.

5.1 Rights Under GDPR (For EU Users)

If you are in the European Economic Area (EEA), you have the right to:

• Access, correct, or delete your personal data.

• Restrict or object to processing.

• Data portability (request a copy of your data in a structured format).

• Withdraw consent at any time.

• File a complaint with a data protection authority.

To exercise your rights, contact us at partnerships@arkana-media.com

5.2 Rights Under CCPA (For California Users)

If you are a California resident, you have the right to:

• Request details about the personal data we collect and how we use it.

• Request deletion of your data.

• Opt-out of data sales (we do not sell your data).

• Not be discriminated against for exercising your privacy rights.

To make a request, email us at partnerships@arkana-media.com

5.3 Opting Out of Marketing Communications

You can unsubscribe from our marketing emails at any time by clicking the “Unsubscribe” link in our emails or by contacting us directly.

6. Data Security and Retention

We implement industry-standard security measures to protect your data. However, no method of transmission over the internet is 100% secure.

We retain personal data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy or to comply with legal obligations.

7. International Data Transfers

If you are located outside Czech Republic, your data may be transferred to and processed in other countries with different data protection laws. We ensure adequate safeguards are in place, such as Standard Contractual Clauses (SCCs) for EU data transfers.

8. Children's Privacy

Our services are not intended for individuals under 13 years old (US) or 16 years old (EU). We do not knowingly collect data from minors. If you believe a child has provided personal data, please contact us to remove it.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last Updated” date. If changes are significant, we may notify you via email or website notice.

10. Contact Information

If you have any questions or requests regarding this Privacy Policy, please contact us:

Arkana Media email: partnerships@arkana-media.com